Support – Warranty

Your ZIIIRO watch is protected by our International & Singapore Local Limited Warranty, under the terms and conditions of this warranty. The warranty covers defects in movement or mechanism, workmanship that may occur under normal usage and in ADDITION, Life of battery for a period of TWELVE (12) MONTHS from the date of purchase, provided it has been sold by an authorized and appointed dealer with valid proof of purchase. Within this period, your watch will be repaired free of charge, except for a shipping, handling, taxes and insurance fee.

The warranty excludes any liability for defects arising (directly or indirectly) from improper handling, alterations, incorrect/abusive use, accidental damage; water penetration (except in watches marked as “water-resistant”); normal wear and tear to the watch case, glass, straps, clasps and metal bracelets; discoloring occurring through normal usage or any damage caused by batteries in electronic watches.

The warranty is void if damage has occurred as a result of unauthorized or incorrect adjustment or service, negligence or any other factors not due to defects in movement or mechanism and workmanship.

Service under the terms of this warranty will only be provided if your watch is returned directly to an Authorised Dealer of ZIIIRO. When returning your watch, please indicate the nature of the problem.

We reserve the right to repair, recondition or replace (with a watch of similar value and appearance) at our discretion provided that your watch is returned with proof and date of purchase. The warranty is only valid if completed and dated at the time of purchase by your Authorised ZIIIRO retailer.