Support – Service & Repairs

Instruction Booklet

You can download an instruction booklet of your ZIIIRO watch here.

Repair Service

To obtain service for your ZIIIRO watch, please see FAQ and your International/ Singapore Local Limited Warranty booklet for more information.
Send us your watch together with the warranty card, proof and date of purchase and Returns Form explaining the fault and what service is required. If your watch is over one year old or require a chargeable service, we do not require the warranty card or proof and date of purchase to be sent in. See ZIIIRO International/ Singapore Local Limited Warranty.


We will only accept exchanges of an unworn and undamaged watch with the original tags attached and in its original box/packaging within 7 days from receiving the item.

See Exchanges Policy for more information.